Membership & household services · Redmond, Oregon
Independent. Capable.
In control.
Someone local who knows your home, knows who to call, and follows the work through.
Seasonal upkeep. Practical repairs. Connected devices. A household record that stays useful. The Truss Club helps you keep running your home with confidence.
Remote tech support and two seasonal visits a year are included. See membership details below.
The membership
A familiar person to call.
One house. One record. One number.
Membership keeps the relationship going between jobs. We learn the house, keep its useful information together, and help you decide what needs attention next.
$29 per month
Start with 30 days free, then $29/month. A payment method is required. Cancel anytime before renewal.
Start membership- Unlimited remote tech supportMonday–Friday, 9–5 Pacific. If we can’t solve it by phone, we come over for a free 30-minute attempt to fix it.
- Your personal home-tech guideUpdated with step-by-step instructions as we solve things together.
- Two seasonal visitsSpring wildfire preparation and fall freeze preparation, scheduled each year.
- 15% off paid servicesIncluding materials in the service package. Introductory offers do not combine. Contact Truss for a member quote or invoice before paying for additional work.
- A direct line to The Truss ClubA current Home Profile, priority booking, and a familiar point of contact.
Everything included with membership
- Unlimited remote tech support Monday–Friday, 9–5 Pacific. If we can’t solve it by phone, we come over for a free 30-minute attempt to fix it.
- A personal home-tech guide, updated with step-by-step instructions as we solve things together.
- Two scheduled seasonal readiness visits each year.
- A Home Profile kept current with useful house information and service records.
- A direct line to The Truss Club and priority booking.
- 15% off additional Truss Club work.
- A members-only monthly event or skills clinic.
- Optional family updates, with the homeowner’s permission.
Work beyond the included support and visits is scoped and priced separately. Membership does not bank hours. Scheduling is subject to availability, with no guaranteed response or arrival time.
Monthly terms and the service area
Membership is for households in Redmond, Oregon 97756. Outside Redmond, contact us before purchasing. At enrollment, you confirm the full service address and the homeowner’s agreement to membership and contact from The Truss Club.
Your first 30 days are free when you complete Stripe checkout. A payment method is required. Stripe shows the first charge date before you enroll. After the trial, $29 is charged automatically each month until cancelled.
Cancel before your next renewal by calling 541-203-0288, emailing robert@thetrussclub.com, or through Stripe’s customer portal using your checkout email. Cancel before the trial ends to avoid the first charge. Service continues through the current trial or paid period. No prorated refunds for paid months. Your Home Profile and household records remain yours if you cancel.
Membership for a parent or family member
An adult child can pay for a parent’s membership. The homeowner agrees to the service and remains in charge of the home, the work, and what gets shared.
Family updates are optional. We agree on named recipients, the information shared, and when it is shared. Explore membership for your parent.
Concierge · Connectivity · Contracting
The practical work of keeping a home.
Start with what needs attention. We confirm the work and price, handle what fits our scope, and coordinate qualified trades when needed.
Household coordination
Home information, service history, providers and planned work, kept in one useful record.
Explore household coordination
The Home Profile gives us a shared starting point. For a more complete household reference, the separately scoped Household Continuity File organizes agreed home information, providers and practical instructions. Ask us about the scope and a quote.
For a home left empty during travel, Home Watch uses an agreed checklist and provides a written visit record. It is a separately quoted service.
Repairs and installations
Small repairs, adjustments, installations and finish work, handled as one household list.
Explore practical repairs
The Half-Day sets aside four focused hours for an agreed list. We complete what fits safely and leave a written record of the work and what comes next.
Grab bars and other installation projects begin with placement, materials and the right mounting path. Grab bar work is quoted after placement and mounting needs are confirmed.
Connected home
Thermostats, doorbells and leak detection, installed, tested, explained and documented.
Explore connected-home services
We set up the device, the app and the useful settings with you. Alerts go to the homeowner and, with permission, the family they choose.
- Smart Thermostat. Compatibility is confirmed before purchase.
- Video Doorbell. Standard installation and setup.
- Smart Leak Detection. Installation, setup and explanation.
Each product page sets out its current package price, included equipment and installation requirements.
Seasonal readiness
Prepare the house for changing seasons, with clear priorities and a written plan.
Explore seasonal readiness
Seasonal visits focus on spring wildfire preparation and fall freeze preparation. Ember-screen work surveys, clears and fits agreed foundation vents with metal mesh.
We agree on the work the house needs and leave a clear record of what was done.
Finish landscaping
Hand pruning, seasonal cutbacks and cleanup for the planting beds already there.
Explore finish landscaping
We shape existing shrubs and ornamental grasses, clear growth from walks and around the house, remove cuttings, and clean the work area.
The work and cleanup are agreed before we begin. See the service and request a quote.
Home Profile and everyday access
A walk-through and a useful household record, with practical changes planned around you.
Explore the Home Profile
We listen first, walk the house with you, and identify what needs attention. The written Home Profile separates straightforward household work from work that needs a specialist trade.
How the work gets done
A clear next step, every time.
Walk the house.
We listen, look at what needs attention, and confirm the scope and price with you.
Do the work.
We complete the agreed work and coordinate the right licensed trade when that is the next step.
Leave it clear.
We explain what changed and leave a written household record you can refer to later.
The written record
Clear while we’re there. Useful after we leave.
A place for the house notes, the work completed and the cost, so you do not have to piece it together later.
Illustrative fictional samples. Invented examples, not customer records or advertised prices. Actual scope and cost are confirmed before work. These examples do not change membership inclusions.
The Truss Club · Fictional sample 01
Home Profile
Household reference · Example home
Excerpt, not a complete assessment
- Shutoff locations
- Water: labeled valve beside the garage utility entry. Electrical panel: garage, left wall. Example locations only.
- Home notes
- Kitchen cabinet door catches on the adjacent drawer. Homeowner would like the existing hardware kept.
- Preferences & sharing
- Call before arrival. Share visit notes with the homeowner only unless they authorize otherwise.
- Next step
- Confirm a separate scope and price for the cabinet adjustment before work begins.
Fictional example · Household reference excerpt.
The Truss Club · Fictional sample 02
Work Record & Receipt
EX-001 · Example home
- Work completed
- Adjusted one kitchen cabinet door, secured the existing hinges and replaced two worn bumpers. Checked that the door cleared the adjacent drawer with the homeowner and left the work area clean.
| Item | Amount |
|---|---|
| Cabinet adjustment · labor | $120.00 |
| Replacement bumpers · materials | $6.00 |
| Total | $126.00 |
| Payment recorded | $126.00 |
| Balance | $0.00 |
- Next step
- No further work authorized. If the door catches again, contact Truss to discuss what comes next.
Fictional example. Amounts are illustrative, not advertised prices.
The homeowner stays in charge of what is done and what is shared. Read about the Home Profile.
Work in Redmond homes
The difference is in the details.
Completed work, photographed before and after.
Support, placed for the room.
Two grab bars, with placement and mounting planned for the shower.
See the shower before the work
Ready for the next season.
Spent growth cut back, the plant shaped, and the cuttings cleared away.
See the planting bed before the work
About Rob
Hospitality experience.
Put to work at home.
The homeowner stays in charge.
Rob Hutson founded The Truss Club after two decades leading hotel and resort operations, coordinating renovations, technology projects, contractors and the teams that keep a property working.
That experience now comes home. Rob looks at what is happening, coordinates the right work, explains what changed and keeps the record.
The Truss Club is owner-operated in Redmond, Oregon. You decide what happens in your home and what gets shared with family.
Licensed, bonded and insured in Oregon · CCB #263389 · $2M aggregate general liability
More about The Truss ClubQuestions
A few things worth knowing.
Do I need a membership for one job?
You can ask about a single job. Membership is useful when you want seasonal visits, a continuing household record, member savings and a familiar person to call. Tell us what needs attention.
Does the monthly fee cover every visit?
Membership includes unlimited remote tech support Monday–Friday, 9–5 Pacific. If we can’t solve it by phone, we come over for a free 30-minute attempt to fix it. Two scheduled seasonal visits each year are also included. Other work is scoped and priced separately before it begins, with 15% off paid Truss Club work.
What happens when I call?
You reach The Truss Club. We discuss what needs attention and agree on the next step. Members receive priority when we arrange the calendar; scheduling remains subject to availability.
Can my family receive updates?
Yes, with the homeowner’s permission. We agree on named recipients, what is shared and when. Paying for membership does not automatically provide access to someone’s household records.
Where do you work?
Membership is for homes in Redmond, Oregon 97756. For a home outside Redmond, contact us before purchasing.
What is the free Shutoff Visit?
A free twenty-minute visit outside your Redmond home. We identify where the water is stopped, photograph the shutoff point, and provide a one-page record.
It does not include entering the house, operating or repairing a valve, or a Home Profile. Read the details and book the visit.
Get started
Give your home a familiar number.
Join for the ongoing relationship, seasonal visits and member savings. If you’d like to meet first, start with the free Shutoff Visit.
A question about the house? Call Truss.
541-203-0288Send a note · robert@thetrussclub.com
Household, concierge and contracting services. In an emergency, call 911.
Home, handled.